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How to book or contact us


We’re working on our online booking system – please contact us directly by email or phone.


Phone: +61 418 374 098

Email: hello@pennyroyalcottages.com.au

Bookings Conditions

Minimum booking periods apply.

Deposits & Balance: All prices include GST. 50% deposit on booking,  balance is due the day before your arrival. Held bookings must be confirmed by deposit within 7 days.

Payment: We accept Mastercard or Visa by phone.  Direct Transfer is also available upon request.

When we receive your deposit: We’ll email you a confirmation with your booking details, including a map of how to find us.

Cancellations and refunds: If you cancel or change your booking please note how refunds work.

a) You will have a 100% refund if  you re-book for the same length of stay at another time. (14 days notice required).

b) If we can rebook what you are cancelling, you will be refunded, less $50 cancellation fee to cover our costs.

No refunds otherwise.

Fire authority warnings for extreme or catastrophic fire danger: We reserve the right to postpone your booking should the Country Fire Authority predict an Extreme or Catastrophic fire day or days for the Great Ocean Road region during your stay. We will hold your deposit until mutually acceptable alternative dates can be arranged.

Force Majeure – COVID-19: International or interstate travellers will receive a full refund less a $50 administrative fee to cover our costs.  All Victorian travellers who wish to cancel will receive a gift voucher for the full value of the monies they have already paid.

Arrival & Departure times are flexible, please ask.

Welcoming brochures (directions and arrival instructions)

 

Ask about our off-peak week-day specials.